Privacy Policy

At Shankar Travels, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our taxi services, website, mobile app, or interact with us in any other way.

1. Information We Collect

We may collect the following types of information:

 a. Personal Information

• Name
• Contact details (email, phone number, address)
• Payment information (credit/debit card details, transaction history)
• Identification documents (e.g., government-issued ID for verification purposes)

 b. Location Information

• Real-time location data to provide taxi services and track rides.

 c. Usage Information

• Details about your usage of our services, including ride history, feedback, and preferences.
• Device and browser details when using our website or app.

2. How We Use Your Information

We use your information to:

• Provide and manage our taxi services.
• Process payments and send receipts.
• Enhance user experience by personalizing services.
• Ensure passenger and driver safety.
• Communicate with you regarding bookings, updates, and promotions.
• Comply with legal requirements and resolve disputes.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Drivers and operators to facilitate your ride.
• Payment processors for secure transactions.
• Law enforcement or government authorities when required by law.
• Third-party service providers for analytics, marketing, or operational support, under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of promotional communications.
• Restrict or object to certain data processing activities.

To exercise these rights, contact us at 91-7878787907.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve our website and app functionality. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to our website or app. Please review this policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Shankar Travels
Email: info@shankartravels.com
Phone: 91-7878787907
Address: Shop No 110, Shankar travels Main Market, near Aman Bhalla Institute, Kotli Muglan, Pathankot, Punjab 145001